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Toronto Hydro CR Report 2016

INTRODUCTION Message from Executive Sponsor Ave Lethbridge Executive Vice-President and Chief Human Resources and Safety Officer In my role as executive sponsor, I actively support the Environment, Health and Safety team as it drives awareness about our program and executes our commitments throughout the company. Organizationally, we continue to take practical steps to integrate our corporate responsibility practices into the core operations of our business. Toronto Hydro continues to work towards achieving zero injuries and remain a sustainable electricity company. We regularly monitor and assess key metrics at all levels of the organization in an effort to reduce our environmental footprint and improve organizational efficiency. We also enable customers to be part of the shift to a sustainable economy by researching and connecting renewable power and energy storage to the grid, encouraging the use of electrified transportation, and offering a variety of commercial and home energy efficiency programs. Persistent, hard work across the organization has paid off and Toronto Hydro has reduced greenhouse gas emissions and helped customers reduce their peak demand while making significant investments in electricity infrastructure. We’re constantly striving to reduce our carbon footprint and have a deep commitment to continual improvement. We’re proud to be a sustainable energy company and are dedicated to building a strong future for our employees and customers through the responsible use of our resources. Key Successes Between January 1, 2015 and December 31, 2016, Toronto Hydro had the following successes and achievements related to activities in sustainability: • Decreased the total Scope 1 and Scope 2 greenhouse gas (GHG) emissions by 43,734 tonnes of carbon dioxide equivalent (CO2e). This represents a 52% decrease in total GHG emissions in 2016 compared to 2014 • Achieved significant Conservation and Demand Management (CDM) savings (468 GWh total) representing a GHG emission reduction of 19,188 tonnes of CO2e • Identified areas in the distribution system that will potentially be impacted by climate change and developed a plan to mitigate the projected impacts • Worked five million hours without a lost time injury between December 2014 and June 2016 • Made significant progress on a facilities consolidation program to reduce the physical footprint of Toronto Hydro, while implementing initiatives to conserve natural resources, reduce costs and improve the work environment • Participated in innovative energy storage projects aimed at reducing peak demand, including community energy storage, underwater energy storage and pole mounted energy storage • Returned $119.6 million in shareholder value through dividends to the City of Toronto • Invested more than $1 billion in the distribution grid to ensure safety and reliability of service to the residents of Toronto • Received two awards from the Electrical Safety Authority, one in 2015 for Consumer and Home Safety and one in 2016 for Powerline Safety • Successfully completed third-party public safety audits (Regulation 22/04) with zero findings for the fourth year in a row • Enabled 334 Feed-in Tariff (FIT) interconnections totalling more than 39 MW of generation or approximately 25% of rooftop FIT solar generation installed in Ontario 4 TORONTO HYDRO I 2016 CORPORATE RESPONSIBILITY REPORT


Toronto Hydro CR Report 2016
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