INTRODUCTION MATERIALITY AND STAKEHOLDER ENGAGEMENT OUR CITY OUR OUR PEOPLE ENVIRONMENT GLOSSARY AT A GLANCE The Materiality Matrix below illustrates the prioritization of the 16 issues in accordance to their importance to Toronto Hydro and the external stakeholders who participated in the materiality assessment. Climate Change Responsible Communication and Education Public Safety Service Reliability Occupational Health, Safety and Wellness Economic Performance 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 ISSUE CATEGORIE THEME Economy Environment Social CORRESPONDS WITH TORONTO HYDRO’S MATERIAL ISSUES. Stage 3: Validation The material issues list was presented to Toronto Hydro’s senior management prior to external stakeholder engagement. External input was gathered following the initial presentation to senior management and the issues list did not change. The list was then reconfirmed with senior management responsible for the Corporate Responsibility Report. Stage 4: Review To gather feedback on this report and provide information for the next reporting cycle, a review of the report with stakeholders will be conducted prior to the next reporting cycle. TOP-5 ISSUES (according to selected dimensions) MATERIALITY AND STAKEHOLDER ENGAGEMENT I TORONTO HYDRO 17 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Average rank 8.2 Air Emissions Materials Selection and Usage Waste, By-Products and Recycling Strategic Community Sponsorship Conservation and Demand-Side Management Training and Education Employee Attraction Retention Hazardous Waste and Spills Management Average rank 8.3 Grid Investment Importance to Toronto Hydro Importance to External Stakeholders Community Involvement Customers Environment Governance and Fair Practices Labour Practices and Human Rights 1. Service Reliability 2. Grid Investment 3. Occupational Health, Safety and Wellness 4. Emergency Preparedness and Response 5. Public Health and Safety Toronto Hydro materiality analysis of sustainability issues G4-20 To help stakeholders follow along with this report, icons have been included throughout the document that reference G4 aspects disclosed in each section. Whenever a topic is covered that has been identified as material by the stakeholders, a link back to this section is included where readers can find more information on why it’s been included in this report.
Toronto Hydro CR Report 2016
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