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Toronto Hydro CR Report 2016

INTRODUCTION MATERIALITY AND STAKEHOLDER ENGAGEMENT OUR CITY OUR OUR PEOPLE ENVIRONMENT GLOSSARY AT A GLANCE MATERIALITY ASSESSMENT Process for defining report content Toronto Hydro initiated a formal materiality assessment in late 2014 and it was concluded in early 2015. The materiality assessment was vital in identifying the content of the Toronto Hydro Corporate Responsibility Report. It helped ensure that the report covered the sustainability issues of greatest concern to Toronto Hydro’s stakeholders, including the business environment, the nature of operations, economic, environmental and social impacts. This exercise, carried out in the four stages outlined on the following page (as per the GRI G4 guideline), was conducted with internal and external stakeholder participation. Facilitation of stakeholder consultation Deloitte LLP assisted Toronto Hydro in the completion of a materiality assessment in early 2015. Specifically, Deloitte supported Toronto Hydro in updating its list of sustainability issues and organizational stakeholders. A consultation with a cross-section of internal and external stakeholders was conducted with Toronto Hydro through telephone surveys, online surveys, focus groups and interviews. The purpose of these consultations was to prioritize the sustainability issues, as well as understand stakeholders’ perceptions and expectations of Toronto Hydro. The prioritized issues from each stakeholder group were aggregated into a materiality matrix in order to rank the sustainability issues in terms of overall importance to Toronto Hydro and overall importance to stakeholders. MATERIALITY AND STAKEHOLDER ENGAGEMENT I TORONTO HYDRO 13 G4-18 G4-21


Toronto Hydro CR Report 2016
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