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Toronto Hydro 2014 CR Report_FINAL

Message from the Chair of the Board and the President and Chief Executive Officer (continued) We’re proud of the progress we’ve made, and our advancements are only made possible because of our commitment to sustainability. Looking ahead, there is still much to be done. We know we have future challenges with more frequent abnormal weather patterns, which have caused service disruptions to our customers. We’re committed to tackling these challenges by implementing real changes to improve our customer service. For example, we co-chaired the signing of the CEA’s National Mutual Assistance Agreement in order to ensure Canadian utilities work together and share resources to decrease our restoration times across geographical borders. This, and other concrete steps we’re taking, is focused on creating a thriving future for our organization and the communities we serve. Thank you to all of the talented employees at Toronto Hydro for achieving another extraordinary year. Sincerely, David Williams Chair Toronto Hydro Corporation Board of Directors • Toronto Hydro Corporation achieved $112.5 million net income and paid $60.6 million in dividends to the City of Toronto • Toronto Hydro invested approximately $585.5 million in capital expenditures primarily to renew and upgrade our distribution grid • Since 2007 we’ve reduced the number of service interruptions by 31% and the average duration of interruptions has improved by 26% • Toronto Hydro has reduced recordable injuries by 82% since 2007 • We’ve achieved 1,424 GWh of electricity savings and 174.8 MW of summer peak demand savings from 2011-2014 through provincial conservation programs • We earned the Sustainable Electricity CompanyTM designation from the CEA • Toronto Hydro hosted a golf tournament with our suppliers who generously donated $305,000 for the Ross Tilley Burn Centre at Sunnybrook Hospital 4 TORONTO HYDRO 2014 CORPORATE RESPONSIBILITY REPORT Anthony Haines President and Chief Executive Officer Toronto Hydro Corporation 2014 Highlights


Toronto Hydro 2014 CR Report_FINAL
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