Corresponding GRI G4 Aspects: Strategy & Analysis, Organizational Profile, Identified Material Aspects and Boundaries, Report Parameters GRI General Standard Disclosures: G4-1, G4-3, G4-4, G4-5, G4-6, G4-7, G4-8, G4-9, G4-11, G4-13, G4-15, G4-EU3, G4-EU4, G4-17, G4-18, G4-19, G4-20, G4-21, G4-22, G4-23, G4-28, G4-29, G4-30, G4-31, G4-33 TORONTO HYDRO 2014 CORPORATE RESPONSIBILITY REPORT 3 INTRODUCTION MATERIALITY AND STAKEHOLDER ENGAGEMENT OUR WORKFORCE SUSTAINABLE BUSINESS AND OPERATIONS OUR ENVIRONMENTAL FOOTPRINT SUPPORTING OUR COMMUNITY GOVERNANCE AND ETHICS Material Issue for Toronto Hydro: Message from the Chair of the Board and the President and Chief Executive Officer At Toronto Hydro, we recognize the importance of corporate responsibility and have been working hard to enhance our sustainability performance. We believe that a focus on sustainability will help continue to make our organization a great place to work and the city of Toronto a great place to live - now and into the future. Sustainability is about integrating environmental, social and economic issues in our business. As this year’s theme — Bringing Energy to Life — suggests, we take great pride in our care for the environment, the social causes we support and our contributions to the local economy. Our efforts are highlighted throughout this report, written in accordance with Global Reporting Initiative’s G4 requirements. Living sustainably is becoming more prevalent in our way of life. Many of us are decreasing waste and improving our quality of life — opting for smaller homes closer to work, using electricity more efficiently, and driving more environmentally-friendly vehicles. Toronto Hydro is both enabling and participating in this sustainability shift. Along with increasing the electricity capacity for a growing urban core, we have spent the last several years downsizing our own facilities to make better use of offices and work centres, thereby decreasing our own footprint. We’re also looking at ways to reduce our fleet emissions. With the introduction of satellite work locations across the city, we’re helping our crews reduce the distance spent travelling to and from work centres. This leads to lower fuel consumption, reduced risks for motor vehicle collisions and faster response times for our customers. These changes are good for our business, the safety of our employees and the environment. We play an important role in promoting a culture of conservation and are proud that Torontonians are taking part in provincial conservation programs. In 2014, these programs conserved enough electricity to power approximately 23,800 households and avoided 17,817 tonnes of carbon dioxide equivalent in greenhouse gas emissions. We’re also proud of our achievements in safety and staff engagement. We’ve seen an 82% reduction in recordable injuries over the last eight years and have one of the lowest averages of absenteeism in the industry. This is remarkable when you consider that during this same period, we’ve executed the largest capital investment program in Toronto Hydro’s history. In 2013, we were certified as meeting the requirements of ISO 14001-2004 and OHSAS 18001-2007, internationally recognized standards for environmental and safety management systems. In June 2014, we earned the prestigious designation of Sustainable Electricity CompanyTM from the Canadian Electricity Association (CEA). At the time, we were one of just three utilities in Canada to receive this recognition.
Toronto Hydro 2014 CR Report_FINAL
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