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Toronto Hydro 2014 CR Report_FINAL

As part of the first stage, we selected the following stakeholder groups to engage in our materiality assessment. These stakeholders were selected based on their influence and impact on our business. • City of Toronto (as shareholder) • Industry peers • Customers • Contractors • Suppliers • Industry associations • Not-for-profit organizations • Economic partners • Government • Academia • Employees To identify aspects of importance to stakeholders, we reviewed peer sustainability reports, the ISO 26000 standard, the ISO 14001 standard, CEA reports, Electric Power Research Institute’s list of Top 15 Material Aspects, GRI’s Standard Disclosures and Electric Utilities Sector Supplement, and Toronto Hydro Corporation’s corporate strategy. We identified 16 sustainability aspects and mapped them with corresponding GRI G4 aspects3 (see the table on page 14). Stage 2: Prioritization — How we selected material aspects for Toronto Hydro During this phase, our executive team provided input on the identified aspects and ranked each one by evaluating its impact on business priorities and Toronto Hydro’s ability to control it. We gathered input from over 1,000 stakeholders through the following consultations: • Nine employee interviews • Two employee focus groups, bringing together a cross-section of departments • Online survey completed by 186 employees • 18 external stakeholder interviews • Residential and commercial telephone and online surveys completed by 1,000 customers • Social media scan During our consultation, we asked stakeholders to rank each aspect by its importance to their organization (what the organization deemed important) as well as Toronto Hydro’s sustainability strategy. Stakeholders were also asked to identify additional aspects. Stakeholders told us they would like to receive both qualitative and quantitative data related to our environmental, economic and social performance, and would like to better understand how we compare to our peers. TORONTO HYDRO 2014 CORPORATE RESPONSIBILITY REPORT 13 INTRODUCTION MATERIALITY AND STAKEHOLDER ENGAGEMENT OUR WORKFORCE SUSTAINABLE BUSINESS AND OPERATIONS OUR ENVIRONMENTAL FOOTPRINT SUPPORTING OUR COMMUNITY GOVERNANCE AND ETHICS 3 The GRI G4 Guidelines define “aspects” as subjects covered in the guidelines.


Toronto Hydro 2014 CR Report_FINAL
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