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Toronto Hydro 2012 CR Report

INTRODUCTION OUR SERVICES OUR WORKFORCE OUR ENVIRONMENTal INITIATIVES OUR COMMUNITY OUTREACH OUR ECONOMIC PERFORMANCE OUR GOVERNANCE, COMPLIANCE AND BUSINESS CONDUCT Putting Customers First Our customers want service at their fingertips, 24/7, and we’re committed to making it easy to do business with us. Last year, we launched a new customer self-service portal and increased customer engagement online. TORONTO HYDRO 2012 corporate respnosibility report 47


Toronto Hydro 2012 CR Report
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