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Toronto Hydro 2012 CR Report

OUR ECONOMIC PERFORMANCE OUR GOVERNANCE, COMPLIANCE AND BUSINESS CONDUCT Achieving a high level of quality with both materials and construction is imperative in ensuring the distribution system is safe and reliable. Since 2010, Toronto Hydro has made great strides in improving quality through the implementation of key initiatives like the Equipment Failure Analysis Program and the Toronto Hydro Supplier Quality Manual. The entire organization remains committed to quality and it is rewarding to implement initiatives within this area to improve results. Stephen Sheehy Manager — Investment Planning Quality and Maintenance INTRODUCTION OUR SERVICES OUR WORKFORCE OUR ENVIRONMENTal INITIATIVES OUR COMMUNITY OUTREACH “ ” TORONTO HYDRO 2012 corporate respnosibility report 39


Toronto Hydro 2012 CR Report
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