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Toronto Hydro 2012 CR Report

OUR ECONOMIC PERFORMANCE OUR GOVERNANCE, COMPLIANCE AND BUSINESS CONDUCT The frequency and severity of disasters is increasing annually and Toronto Hydro is taking this threat seriously by committing resources to the Corporate Disaster Preparedness program. Disaster Preparedness is a relatively new field and I am grateful to be working with a company where my input is valued and serves the greater good of the community. Although Toronto has been largely spared in comparison to the U.S. (Hurricane Sandy, New York, 2012) and Japan (Fukushima, 2011), it’s no longer a question of if a large scale disaster will hit Toronto Hydro — it is a matter of when. Toronto Hydro’s Disaster Preparedness is yet another example of how we put our customers first. Ben Pantin Business Continuity Management Consultant — Strategy and Enterprise Risk Management INTRODUCTION OUR SERVICES OUR WORKFORCE OUR ENVIRONMENTal INITIATIVES OUR COMMUNITY OUTREACH “ ” TORONTO HYDRO 2012 corporate respnosibility report 33


Toronto Hydro 2012 CR Report
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