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Toronto Hydro 2012 CR Report

INTRODUCTION OUR SERVICES OUR WORKFORCE OUR ENVIRONMENTal INITIATIVES OUR COMMUNITY OUTREACH OUR ECONOMIC PERFORMANCE OUR GOVERNANCE, COMPLIANCE AND BUSINESS CONDUCT Material Information Toronto Hydro also uses the disclosure topics outlined in GRI as a basis for the selection of content included in this report. Materiality of this report is also determined in part by the information, programs and initiatives that support our Shareholder Direction, which states, among other things, to: • Conduct our affairs in a financially, socially and environmentally responsible manner; • Attract employees from the diverse communities we serve; • Promote energy conservation and protect the city’s urban forest; and • Work with the city to achieve its climate change objectives. Accountability of the Report Accountability for the production of the Corporate Responsibility Report is shared by Communications and Public Affairs, Strategy and Enterprise Risk Management and Environment, Health and Safety. Information provided to Strategy and Enterprise Risk Management by internal subject matter experts is also reviewed by Toronto Hydro’s Continuous Disclosure Committee. The performance indicators in this report have been reviewed and assured internally by our Strategy and Enterprise Risk Management team. In addition to the Corporate Responsibility Report, Toronto Hydro files an Annual Report, which provides an update on our consolidated financial performance. More information about our business operations can be found in the Corporation’s Annual Information Form. Both reports can be found on the System for Electronic Document Analysis and Retrieval (SEDAR) website and our website at torontohydro.com/annualreports We welcome input from the public about this report. Please send feedback to sustainability@torontohydro.com Inquiries can also be directed to: Vice-President Marketing, Communications and Public Affairs Toronto Hydro 14 Carlton Street Toronto, ON M5B 1K5 TORONTO HYDRO 2012 corporate respnosibility report 27


Toronto Hydro 2012 CR Report
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