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Toronto Hydro 2012 CR Report

INTRODUCTION OUR SERVICES OUR WORKFORCE OUR ENVIRONMENTal INITIATIVES OUR COMMUNITY OUTREACH About This Report We have self assessed our 2012 Corporate Responsibility Report to be at a level B under the Global Reporting Initiative (GRI) Index. This report was prepared in accordance with the Sustainability Reporting Guidelines developed by GRI, and includes additional disclosures required by the Electric Utilities Sector Supplement. This standard is internationally recognized as best practice in sustainability reporting. We’re committed to increasing the rigour and transparency around our reporting. In addition to GRI, we use the following key international protocols and standards to guide our activities: • ISO Standard 26000: 2010, Guidance for social responsibility — We use this as a guide to integrate social responsibility in our values and practices. • ISO 31000: 2009 — Risk Management — We use this as a guide to mitigate organizational risks. This report is available in a full-length PDF and a condensed highlights brochure. Both versions can be downloaded from our website at torontohydro.com/responsibility. OUR ECONOMIC PERFORMANCE OUR GOVERNANCE, COMPLIANCE AND BUSINESS CONDUCT TORONTO HYDRO 2012 corporate respnosibility report 26


Toronto Hydro 2012 CR Report
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