TORONTO HYDRO WILL TAKE CARE OF EVERYTHING
For builders, it's reassuring to work with the leader. We offer complete service to implement suite meters in your building. We do the assessment, the system design and project management. We supply and install one meter point per condominium suite, at no cost to you, the suite owner or the condominium corporation. We will also take care of post-installation and establish each suite owner as a Toronto Hydro customer.
Thereafter, we will perform all account managment activities including meter reading, billing, meter maintenance, collection, and reconnect/disconnect activities.
To help with your communications to potential buyers, we've developed postcards and posters that outline the benefits of suite meters, making it easier to close sales. These materials can be customized with your logo and printed by Toronto Hdyro for use in your sales suites, free of charge.
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SUITE METERED UNITS WORK WITH TIME-OF-USE PRICING
All suite-metered units have "smart meters" that work with TOU pricing. This pricing structure will offer further incentives to unit owners to control their electricity use, and to time-shift use whenever possible.
Doing laundry and using the dishwasher in the evenings or on weekends are two obvious examples for taking advantage of TOU pricing.
To help unit owners monitor their usage and encourage time-shifting, Toronto Hydro provides each customer with a secure online dashboard, where they can log in and see their electricity usage by the day, week, billing period or any period they choose.
WORKING WITH US IS REASSURING FOR OWNERS
Suite owners know Toronto Hydro, recognize our trucks on the street and are confident that we're the best choice for the delivery of reliable electricity.
They can decide to stay with Toronto Hydro as their electricity supplier of choice, or select another electricity retailer. As direct customers of Toronto Hydro, they'll be able to take advantage of popular energy conservation programs.
It's also important to know that all charges on their electricity bill are regulated by the Ontario Energy Board.
OUR BILL IS CLEAR AND UNDERSTANDABLE
The Toronto Hydro bill is a good example of the quality of communications we deliver to our customers. It has a clear layout and has been researched for customer acceptance.
It outlines the various components that go into the charges for electricity and breaks out taxes and any other service charges. It also shows historical use, which allows customers to make comparisons over similar time periods. This encourages efficient use of electricity.
RESPONSIBILITIES OF THE BUILDER
We try to make it as easy as possible to work with us. Here is what we ask of you to ensure that the process is efficient.
- Agree on behalf of each suite/unit owner that Toronto Hydro will be the meter service provider.
- Permit meter installation at service connection points recommended by Toronto Hydro or its subcontractors.
- Be responsible for any onsite upgrades required to accommodate the new metering equipment.
- Arrange access for Toronto Hydro personnel to carry out any required maintenance or service activities.
Questions or Comments
If you'd like to know more about suite metering for your suite, please call 416-542-3443 or email suitemeters@torontohydro.com