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Service Connections and Construction

New or Upgraded Service for Small Projects

Are you building a new house or completing an addition on an existing house? Do you need to upgrade your electrical supply? We can help you change or enhance your service.

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New or Upgraded Service for Large Projects

For commercial, industrial, institutional or multi-residential customers, with an annual electricity demand over 50 kW.

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Temporary Disconnections

Do you need to disconnect your power supply for a short period? We will disconnect your electricity from Toronto Hydro’s system and isolate it from our electrical sources.

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Permanent Disconnections

Are you moving or closing an existing account? Do you need to disconnect electrical services from your home or business? We can help you remove your supply.

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Are you a public sector agency? Do you need hydro poles or other Toronto Hydro assets relocated to complete your project? We can help process your request.

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Our Conditions of Service

Do you have questions about our connection policies and the types of service we offer to our customers? Our Conditions of Service outline our operating practices.

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Service Repair Notices

If you've received a service repair notice from Toronto Hydro equipment on your property needs immediate repairs. Here's the process to follow before Toronto Hydro can restore power.

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