New or Upgraded Service for Small Projects
Are you building a new house or completing an addition on an existing house? Do you need to upgrade your electrical supply? We can help you change or enhance your service.
New or Upgraded Service for Large Projects
For commercial, industrial, institutional or multi-residential customers, with an annual electricity demand over 50 kW.
Do you need to disconnect your power supply for a short period? We will disconnect your electricity from Toronto Hydro’s system and isolate it from our electrical sources.
Are you moving or closing an existing account? Do you need to disconnect electrical services from your home or business? We can help you remove your supply.
Are you a public sector agency? Do you need hydro poles or other Toronto Hydro assets relocated to complete your project? We can help process your request.
Our Conditions of Service
Do you have questions about our connection policies and the types of service we offer to our customers? Our Conditions of Service outline our operating practices.
Service Repair Notices
If you've received a service repair notice from Toronto Hydro equipment on your property needs immediate repairs. Here's the process to follow before Toronto Hydro can restore power.