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Home > Power Outages > Whole Neighbourhood Affected
 

THE WHOLE NEIGHBOURHOOD IS AFFECTED

Safety Tips During An Outage

  • If you heat your home/business with electricity, turn your thermostats off or down to prevent damage or injury should a sudden power surge occur when power is restored.
  • Unplug computers, televisions, stereos and other equipment that can be damaged if a power surge occurs when power is restored.
  • Keep your fridge and freezer doors shut as much as possible. Generally, food will keep for 24 to 48 hours, as long you keep the door closed. If you suspect food had spoiled, throw it out.
  • Stay well away from downed power lines and keep pets and children clear too. Report downed lines immediately.
  • Do not go near electrical equipment around areas of standing water, like a flooded basement.
  • Never use barbecues, propane or kerosene heaters or portable generators indoors.
  • Secure windows and doors as well as outdoor furniture and equipment.
  • Park vehicles in protected areas, if available.
  • Check with local media outlets for updates.

Learn about Toronto Hydro's Restoration Process.

EMERGENCIES &
POWER OUTAGES

Call: 416.542.8000
24 hours a day, 7 days a week

To report power outages, lines
down or electrical emergencies