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DON'T WAIT UNTIL IT'S TOO LATE

Planning and preparing ahead is one of the best ways to keep your home and family safe during an emergency. You should plan ahead for a power outage in the same way that you'd prepare for any emergency.

Preparing Ahead

  • Create an emergency supplies kit and keep it in an easy to access location known to all family members.
  • Check batteries twice a year.
  • Use surge protectors to protect sensitive electronic equipment.
  • Have a list of emergency contact numbers handy.
  • Ensure that you have at least one cell phone or non-cordless telephone.
  • Learn how to keep safe in an emergency.
  • Have your trees properly trimmed.

As Severe Weather is Approaching

  • Check your emergency supplies kit and replenish as needed.
  • Refill prescriptions.
  • Fill your vehicle's gas tank (gas pumps do not operate without electricity).
  • Turn off and unplug unnecessary electrical equipment.
  • Obtain a cash reserve (ATMs and banks require electricity to operate).
  • Secure outdoor furniture and equipment, windows, doors and garage doors

LIFE SUPPORT NOTIFICATION

If your life, or that of a loved one, depends on electrically-powered medical equipment, such as a ventilator or kidney dialysis machine, contact us so that you can be placed on our registry.

Special Arrangements for Infants, the Elderly and Family Members with Special Needs

  • Develop a plan for emergencies that accommodates their needs. This may include making special arrangements for spending time with a friend or relative or using a back-up power supply.
  • You'll want to include any special items, such as formula, diapers, incontinence supplies, and medication in your emergency kit.
  • Ask your doctor how to properly store medication that you would normally keep refrigerated when the power is out.

Don't Forget Your Pets

  • Make sure you include your pets in your emergency planning.
  • Having identification on your animals, including rabies and license tags, if applicable, may help reunite you with your pets if you are separated.
  • Make photocopies of important veterinary documents (including vaccinations and medical history) and store in your emergency kit.
  • Don't forget to include several days of pet food and water in your emergency kit.
  • Remember leashes, collars and tags for each pet.
  • Include any medications your pet might be taking.

EMERGENCIES &
POWER OUTAGES

Call: 416.542.8000
24 hours a day, 7 days a week

To report power outages, lines
down or electrical emergencies

EMERGENCY PREPAREDNESS KIT

Click here to download
your family's Emergency Preparedness Kit.

Quick Tip

Have at least one non-
cordless phone in your home.