Investing in your neighbourhood
Revitalizing our grid, street by street
We’re renewing, upgrading and expanding Toronto’s electricity grid to help improve service reliability and resiliency throughout the city. We’ve made significant investments in infrastructure, but there’s much more work to be done to meet the current and future needs of our customers.
Upgrades scheduled in your area? Here’s what you need to know:
Why invest in infrastructure now?
Predominately built in the 1950s and ’60s, more than one third of our infrastructure will reach the end of its useful life by 2020. We’re replacing hydro poles, transformers, cables and underground equipment as part of a long-term infrastructure renewal investment program.
Keeping you informed
We’re committed to providing helpful, timely and consistent communications throughout the construction process. You may receive a written notice on behalf of our crews and/or our authorized contractors’ crews through the various stages of a project.
Toronto Hydro often uses third-party contractors who work on our behalf to complete projects. If work is being performed by one of our contractors, you can expect to receive communications directly from the contractor, including information about planned power outages.
Safety is our top priority
Your family's safety is first and foremost when we’re working in your neighbourhood. Here are some tips to keep in mind when approaching work sites.
What to expect when we’re in your area
While we do our best to minimize disruptions, the following may be necessary while we’re making improvements in your neighbourhood:
Planned power outages
Temporary bike lanes
Temporary storage yards