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Week of August 25 - September 1, 2014

Toronto Hydro's Use of Safe Smart Meters

Dear Customer,

In response to a number of inquiries from the public and media, Toronto Hydro would like to assure our customers that we did not install Sensus meters in our service territory.  Since 2005, Toronto Hydro has installed almost 680,000 smart meters in support of the Ontario Government's plan to have all residential and small commercial accounts on Time-of-Use rates.  

Toronto Hydro supports smart metering initiatives as a tool to modernize utility infrastructure and provide information to customers to allow them to manage their utility costs.

At Toronto Hydro, your safety is very important to us.  We take great effort in ensuring that safe technology and equipment is used in all services we provide.



TORONTO HYDRO CUSTOMER ALERT: Criminals continue posing as utility employees and seeking payment over the phone

Toronto Hydro customers should be aware of criminals claiming to be part of its collection and billing department. Toronto Hydro is aware of this scam and reminds customers to report any suspicious phone calls to the Canadian Anti-Fraud Centre.

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Toronto Hydro Corporation Releases its Second Quarter Financial Results

Toronto Hydro Corporation announced today that it has filed with Canadian securities regulators its Interim Consolidated Financial Statements and related Management’s Discussion and Analysis for the six months ended June 30, 2014, prepared in accordance with United States Generally Accepted Accounting Principles, including the application of rate-regulated accounting policies, presented in Canadian dollars.

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Media Advisory - Brighter Nights™: Shining a Light on Safety in Toronto Communities

Residents in communities across the city are working with Toronto Hydro, City of Toronto Community Crisis Response Program (CCRP), Toronto Community Housing and local volunteers to brighten the night by installing energy efficient light bulbs. Today's event will be held in the Bay Mills Boulevard community

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Toronto Hydro submits application for five-year rate plan


Today, Toronto Hydro submitted a five-year rate application for significant investment into Toronto's aging electricity grid.

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Anthony Haines, President and CEO, Toronto Hydro named Energy Council of Canada's 2014 Canadian Energy Person of the Year


The Energy Council of Canada (ECC) is pleased to announce Anthony Haines, President and Chief Executive Officer, Toronto Hydro Corporation, as the 2014 Canadian Energy Person of the Year.

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Knock Knock. Who's there? Energy company. Energy company who?

If you are approached to sign or renew a gas or electricity contract for your home or small business, it's important to know who you're dealing with. Watch this video to make sure you have the information you need to make informed decisions.

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How Toronto Hydro is Constructing Canada's 2nd Underground Transformer Station

To alleviate strain on the grid and to make room for new construction, Toronto Hydro is building its first transformer station since the 1950s! The station will add enough electrical capacity to power the equivalent of 70 skyscrapers. For more information about Copeland Station, visit the Copeland page.

Be enlightened: Toronto's Electricity Rates

Starting May 1, new electricity rates will take effect across Ontario. Toronto Hydro customers will see an increase in both commodity and delivery charges. In an effort to educate customers about electricity rates, explain the bill, and raise awareness for the need for grid investment in the city, Toronto Hydro launched a new video.

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