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Week of July 27 - August 2, 2015


 

     

Toronto Hydro urging residents to conserve electricity as temperatures soar

Toronto Hydro is experiencing a surge in demand as the city suffers through a heatwave.  With more hot weather in the forecast, our customers are being asked to reduce their electricity use to help reduce the strain on our equipment.

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Pan Am readiness includes being extra cautious on our roads

Toronto Hydro wants drivers, cyclists and pedestrians to take extra precautions during this time, as crews will be continuing their normal work schedules, and that includes working on Toronto roads.


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Toronto Hydro unveils hidden tunnel during construction of transformer station

Toronto Hydro has completed a major milestone in the construction of the Clare R. Copeland Transformer Station. Following a complicated excavation project resembling a mining operation, a tunnel connecting the new station to Hydro One equipment has been recently completed.  

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TORONTO HYDRO CUSTOMER ALERT: Criminals continue posing as utility employees and seeking payment over the phone

Toronto Hydro customers should be aware of criminals claiming to be part of its collection and billing department. Toronto Hydro is aware of this scam and reminds customers to report any suspicious phone calls to the Canadian Anti-Fraud Centre.   

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Knock Knock. Who's there? Energy company. Energy company who?


If you are approached to sign or renew a gas or electricity contract for your home or small business, it's important to know who you're dealing with. Watch this video to make sure you have the information you need to make informed decisions.

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Toronto Hydro's Storm Restoration Process

 

Outages happen from time to time but you
can count on Toronto Hydro to work around the clock to restore service. Here’s the process we follow to make repairs.

Toronto Hydro Remembers the 2013 Ice Storm


Toronto Hydro marks the one-year anniversary of the ice storm with three extraordinary stories about last year's ice storm.
Watch Dave Knight, Karen Todd and Ed Pottinger tell their stories.

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+ Watch Dave's story, Toronto Hydro employee
+ Watch Karen's story, Scarborough resident
+ Watch Ed's story, Owner, The Real Jerk Restaurant