Toronto Hydro-Electric System Limited 


Toronto Hydro-Electric System Limited owns and operates $4.1 billion of capital assets comprised primarily of an electricity distribution system that delivers electricity to approximately 761,000 customers located in the city of Toronto. It serves the largest city in Canada and distributes approximately 19% of the electricity consumed in the province of Ontario.


  • Delivers safe, reliable and cost-effective electrical power to approximately 761,000 residential, commercial and industrial customers in the City of Toronto, which has a population base of approximately 2.8 million

  • Plans, maintains and operates its electricity distribution infrastructure efficiently and in an environmentally responsible manner
  • Provides consistent, high-quality customer service

  • Designs and delivers CDM programs


2016 Achievements

  • Among the leading local distribution companies in the delivery of CDM programs to help customers conserve energy, save money and help the environment

  • Recognized as a Sustainable Electricity Company™, a designation by the Canadian Electricity Association

  • Reached another project milestone with the successful installation of two 155-tonne transformers at Clare R. Copeland Station, the second underground transformer station in Canada

  • Arranged $5 million in incentive funding to help Campbell Company of Canada install a Combined Heat and Power (CHP) system, the first project to be completed in Toronto using the saveONenergy incentive program

  • Continued to improve digital communication channels with more enhancements to online tools, including the launch of the Outage Notification program

  • Supported construction initiatives, including the Metrolinx Eglinton Crosstown Light Rail Transit (LRT) System, Yorkdale Mall expansion and Toronto-York Spadina subway extension

  • Achieved over five million hours without a lost-time injury

  • Continued annual safety campaign to remind the public of electrical safety hazards on the street and at home

  • Received an Electrical Safety Authority (ESA) award in the category of Powerline Safety

  • Recognized with the 2016 Integrated Approach to Sustainability Award from the Canadian Electricity Association (CEA) for having sustainability integrated into its corporate culture and business strategy

  • Awarded with Canada’s Safest Employers Silver Safety Award for its commitment to safety in the workplace, which focuses on the continued improvement of controls for recognized occupational hazards and risks

  • Supported Georgian College’s engineering facility to help train future electrical utility workers and fund curriculum development

  • Participated in the Centre for Urban Energy at Ryerson University, an academic-industry collaboration that explores and develops sustainable solutions to urban energy challenges


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