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| Toronto Hydro-Electric System Limited |
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Toronto Hydro-Electric System Limited is one of the largest electricity distribution utilities in Canada, delivering electricity to a broadly diverse, economically robust, residential, commercial and industrial customer base in the City of Toronto.
Services
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Ensures the safe, reliable and cost-effective delivery of electrical power to approximately 684,000 residential, commercial and industrial customers in the City of Toronto, which has a population base of 2.5 million. |
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Plans, maintains and operates Toronto’s electrical
distribution system infrastructure safely, efficiently and in an environmentally responsible manner. |
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Delivers consistent, high-quality customer service. |
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A leader in the design and delivery of electricity Conservation and Demand Management (“CDM”) programs. |
2008 Achievements
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Among the leading organizations in Ontario in the delivery of CDM initiatives to help customers conserve energy, save money and help the environment. |
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Achieved savings of 64,373 MWh in its conservation portfolio bringing its total savings to approximately 537,822 MWh since the start of its programs in 2005. |
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Executed successful CDM programs throughout the year, including: |
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peaksaver®: 11,000 new installations for a potential incremental reduction of approximately 12.4 MW of peak demand from the grid; |
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Take a Load Off Toronto: 75,000 clotheslines were distributed for a reduction of approximately 18,859 MWh from the grid; |
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Keep Cool: 7,750 inefficient air conditioners were collected and recycled for a reduction of approximately 2,025 MWh from the grid; |
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Festive Light Exchange: 18,800 sets of incandescent seasonal lights were exchanged for 9,550 LED strings for a reduction in energy savings of approximately 305 MWh; |
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The Great Refrigerator Roundup: collected an additional 5,700 appliances for a reduction of approximately 4,187 MWh from the grid; |
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Low Income: 57,373 CFL bulbs were installed in 12,592 social housing units across Toronto and achieved energy savings of 6,454 MWh; |
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Business Incentive Program (BIP): approved 107 applications from businesses for energy-efficient projects and achieved 32,544 MWh of energy savings. |
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Installed approximately 171,000 smart meters, leading all Ontario utilities in smart meter installations and bringing the total number of installed smart meters to approximately 587,000. |
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Held first-ever Toronto Hydro Day where visitors learned about the infrastructure rebuild program, employment opportunities, renewable generation and energy conservation. |
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Invested $160.3 million in distribution plant capital. |
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94.62 per cent of employees had a perfect safety record. |
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Currently have 85 apprentices enrolled in its trades school. |
2009 Objectives
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Provide a safe and healthy work environment. |
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Modernize the distribution system. |
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Deliver superior customer service. |
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Maintain financial strength. |
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Work closely with the City to help implement its Climate Change, Clean Air and Sustainable Action Plan. |
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Monitor the progression of Bill 150, Green Energy and Green Economy Act, 2009. |
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