In 2010, we continued to refine the approach to corporate responsibility, based on a desire to achieve closer alignment with our four strategic priorities.

Toronto Hydro's Strategic Priorities:

• Customer Service
• Modernization of the Utility
• Employee Health and Safety
• Consistent Financial Performance

The 2010 Corporate Responsibility Report is divided into three main sections:

• Economic Performance
• Environmental Responsibility
• Social Responsibility

Information about the four strategic priorities is woven into these sections.