Executive Vice-President and Chief Customer Care and Conservation Officer
As Executive Vice-President and Chief Customer Care and Conservation Officer for Toronto Hydro-Electric System Limited, Mr. Tyrrell is responsible for leading all aspects of the customer care and conservation and demand management business unit, including the media, municipal relations, marketing and customer communications. With a corporate emphasis on delivering superior customer service, his role includes all aspects of strategic planning, execution and related business operations. Previous to this role, Mr. Tyrrell has held executive leadership roles including General Manager and President of Toronto Hydro Energy Services Inc.
Mr. Tyrrell has an engineering and business educational background, with over 29 years of experience in the utility and energy services industry.