HOME > About Us > 2010-2019  

Major Events: 

  • In 2010, we launched Time-of-Use pricing to help customers better manage their bills 
  • We launched a power outage map on the company’s website to inform customers of power outages
  • In 2011, we launched various social media channels, allowing customers to communicate with Toronto Hydro like never before
  • In 2012, we introduced My TorontoHydro®, a fully automated online customer service portal available for customers to complete account transactions 24/7
  • In 2012, we unveiled the first energy storage system installed directly in an urban community, which will allow Toronto Hydro-Electric System Limited to monitor and validate the benefits of this technology on the grid
  • We launched peaksaver PLUS ®, a demand response program, which provides participants with an energy information display and load control devices   
  • We launched an Electric Vehicle (EV) Connections Program

  • Toronto Hydro launched a solar photovoltaic (PV) project with City of Toronto to install 8,800 solar PV panels on 10 City owned buildings


  • With Hydrostor, we unveiled the world’s first underwater compressed air energy storage system, located three kilometres off Toronto Island. This “underwater battery” stores electricity when the demand is low and can be released when the grid needs a boost. Innovative storage solutions like this help to extend the life of our aging equipment  


  • In 2013, we started construction on the new Clare R. Copeland Transformer Station, the first underground station in downtown Toronto, which will help increase electricity capacity
  • We were recognized as a Sustainable Electricity Company™, a designation by the Canadian Electricity Association
  • In 2015, Toronto Hydro supported the Toronto Pan American/Parapan American Games by relocating and upgrading infrastructure to help with additional electricity demand
  • In 2016, we launched the first ever pole-top storage system as a pilot
  • In 2017, we announced the Eglinton Crosstown LRT storage system to provide emergency backup power to the mass transit line, while providing flexibility in peak demand reduction
  • Also in 2017, we partnered with Plug'n Drive to launch the EV Discovery Centre