Contact Information
Hours of Operation
- Business hours - 8:00 a.m. - 4:30 p.m., Monday to Friday
- Emergency hours - 24 hours/7 days a week
Contact Us - a listing of numbers
- Lights Out - 416.542.8000
- Administration - 416.542.3100
- Customer Care Call Centre - 416.542.8000
- Streetlights Out - 416.542.3195
- Web Site - www.torontohydro.com
Contact Us Descriptions of Services
- Lights Out - 416.542.8000
Report power out, lines down or electrical emergencies 24 hours a day, seven days a week to our Call Centre.
- Administration - 416.542.3100
Call our general Administration line if you know the name or extension of the person you are trying to reach.
- Call Centre - 416.542.8000
Staff in our Call Centre can assist you with any questions you may have concerning your bill, your account, rates, meters and our services.
- Streetlights Out
Streetlights are owned by the City of Toronto and maintained by various contracted service providers. Report any streetlight outages to the City of Toronto (Scarborough area only) at 416.396.4808 or visit us online to report a streetlight outage.
- Web Site
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